The Risk of Cloud Computing: SiteCloud Cloud Hosting is Closed Down – A Case Study

sitecloud has closed downSiteCloud no longer offers cloud hosting services – it has closed down due to cloud technical issues. Warnings on the risk of cloud computing is no joke – SiteCloud is one of the victims of the new, evolving technologies.

As we believed the cloud technologies that run SiteCloud servers, we endorsed SiteCloud for months. Unfortunately, effective from April 8, 2011, SiteCloud no longer offers services. All SiteCloud customers were migrated to GreenGeeks (SiteCloud is a sister company of GreenGeeks.)

Cloud Business Review was on SiteCloud, and now migrated to GreenGeeks – both managed by the same team. I am familiar with GreenGeeks, as I have sites run on GreenGeeks. In fact, my sites on GreenGeeks were migrated to SiteCloud to benefit from the always-on cloud technology. Now, they were migrated back.

The problem has been around for months. They were migrating back to GreenGeeks, but still offering cloud hosting services to clients. They have probably had enough and decided to close down SiteCloud (SiteCloud’s web address is not redirecting to GreenGeeks.)

Here is the latest email notification from Trey Gardner, GreenGeeks and SiteCloud CEO:

This is Trey Gardner, CEO of and with important information about

From inception SiteCloud was intended to be a cPanel cloud web hosting provider which would allow larger clients “bursting” capabilities which would be supported by a cloud infrastructure environment. At that time we believed we had a technology expert, who would be able to manage the technical aspects of our Cloud hosting service goals.

Ultimately we learned that once we had started to grow larger that the technical management of our Cloud could not be done as efficiently as we had hoped. Last January we moved our hosting services back to a platform we are very familiar with, shared and VPS hosting, and our service standards improved dramatically for everyone.

SiteCloud’s support has always been done using staff. was started back in 2007 and we support over 25,000 domains on that service. Since both brands now do the same types of hosting services it no longer makes sense to run each company as individual entities which are supported by the same group of staff Therefore we will be closing the brand and changing SiteCloud’s customer communication and billing over to the GreenGeeks brand.

This change will occur on Friday April 8th, 2011 and essentially all we will be doing is merging the SiteCloud billing database with the GreenGeeks billing database and where you communicate with us to receive help with your account. Your hosting account settings, logins, pricing and anything related to the actual hosting service will not change.

We will send a follow up with more information regarding contact numbers, etc. I would like to thank you for your business and we look forward to continuing to support your web hosting needs through GreenGeeks. Have a great rest of the week and please contact us if you have any questions about your account.

Thank You,

Trey Gardner
CEO and

I know I could easily switch to other web hosting providers, but I trust in SiteCloud team and I don’t have any reasons not to trust GreenGeeks. I have some reasons to stick with GreenGeeks:

  • GreenGeeks runs in cPanel – something that I and many other Webmasters are familiar working with.
  • GreenGeeks runs on 300 percent green energy.
  • 24/7 customer support, and a responsible CEO (I never get any explanation regarding a downtime from my other web hosting providers – not even from the Tech Support Team) – the same people I’ve been worked with for some time.

If you are interested, you should visit GreenGeeks website to learn more.

You should notice that in the past few days our Cloud Business Review site is more stable and faster loading – thanks for the swift migration.

Some words of advice

Cloud computing is fantastic – it offers tons of benefits to businesses. However, you and I must be aware that cloud technologies are rapidly evolving. The main caveat of such rapid evolution is the hiccups.

As mentioned by Trey Gardner, at first, the adopted cloud technologies work wonder. As more users jump into the bandwagon, the troubles begin. If it can happen to SiteCloud, it can happen to any businesses adopting the cloud, including yours.

So be sure you know the risks of cloud computing and be sure to have a safety net or Plan B so that when a business service failed, you wont’ experience business services disruption.

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